Exciting! So your new WhatsApp is approved and you're ready to start using it.

Follow our simple 4-step process

What's the goal? Is the idea to get people to RSVP to an event or simply indicate interest in a consultation?

What's the product? Don't go too broad. Pick 1 or 2 things you're focused on. Buyers often come back and say in WhatsApp chat things like "Thanks for the info on [that] but do you have anything on [this]"? WhatsApp is a great conversation starter!

What's the best timing? Work backwards from what you're trying to achieve. If it's related to an event, giving people 1-2 days before the event is a respectful buffer, for example.

Create the template. Once we've gone over this with you and worked on a campaign (once you're comfortable you can start doing it yourself), we submit the templates for approval (takes about 15-20 minutes for Meta to reject or approve for existing accounts or up to 24 hours for new accounts) and you're good to go.

View More

The nifty thing about Chaaat is buyers can engage directly (eg, hitting buttons) or passively (viewing the link) and all of that engagement is tracked and sent back to the Contact Owner in real time. Here is a sample link (each recipient gets their own URL) that would be redirected to when hitting "View More" above.

Managing from Chaaat

It's pretty easy! You'll be able to see and monitor the responses of your WhatsApp marketing campaign from right inside the Chaaat portal. Here are the main things you can do.

See the status of your campaigns (messages sent, delivered, opened, responded to and so forth).

Be able to respond to them in the portal via a unified inbox

Get notifications directly to the email address of a contact owner when anything important happens (Button pressed showing interest, messages type, links opened and engaged with and so forth).